Last updated: 16/05/2026
1. Who we are
Solidarity Sports is committed to protecting your personal information and respecting your privacy.
Organisation name: Solidarity Sports
Registered address: Seven Stars, 253 North End Road, London W14 9NS
Email: info@solidaritysports.org
Charity number: 1123589
For the purposes of data protection law, Solidarity Sports is the data controller for the personal information covered by this policy.
2. What this policy covers
This policy explains:
- what personal data we collect
- how we use it
- the lawful bases we rely on
- who we share it with
- how long we keep it
- your rights
- how to contact us
Privacy notices should clearly explain how and why personal information is used.
3. The personal information we may collect
Depending on how you interact with us, we may collect:
- your name
- postal address
- email address
- phone number
- donation and Gift Aid details
- volunteering information
- event booking or venue hire information
- contact form submissions
- newsletter signup preferences
- information you give us when applying, volunteering, or partnering with us
- safeguarding or welfare information where necessary and appropriate
- technical information such as IP address, browser type, and website usage data
We will only collect special category or safeguarding-related data where we have a clear lawful basis and need to do so.
4. How we collect personal data
We may collect personal data when you:
- contact us
- donate to us
- sign up to our newsletter
- volunteer with us
- hire our venue
- partner with us
- attend an event
- fill in a website form
- interact with us on social media
- browse our website
5. How we use your information
We may use your information to:
- respond to your enquiries
- process donations and, where relevant, Gift Aid
- manage volunteering applications
- manage venue hire or booking requests
- administer events and services
- send updates or marketing where we are allowed to do so
- improve our website and communications
- keep records and meet legal or regulatory obligations
- protect the welfare of children, families, staff, volunteers, and others
- establish, exercise, or defend legal claims where necessary
6. Lawful bases for processing
We rely on one or more of the following lawful bases:
- consent where you have clearly agreed
- contract where processing is needed to fulfil a request or arrangement
- legal obligation where we must meet legal or regulatory duties
- legitimate interests where we have a genuine reason and it does not override your rights
- vital interests where necessary to protect someone’s life
- additional conditions under data protection law where special category data is involved
If UK rules require consent for electronic marketing or non-essential cookies, consent must meet the required standard.
7. Marketing
If you sign up to receive updates from us, we may send you emails about our news, campaigns, volunteering, fundraising, or events where we are allowed to do so.
You can unsubscribe at any time by:
- clicking the unsubscribe link in an email
- contacting us directly
8. Sharing your information
We may share your information with trusted third parties where necessary, such as:
- payment processors
- donation or CRM platforms
- email and newsletter providers
- website hosting or analytics providers
- professional advisers
- regulators, statutory agencies, or law enforcement where required
- safeguarding authorities where necessary to protect someone from harm
We do not sell your personal data.
9. International transfers
If any of our suppliers process personal data outside the UK, we will take appropriate steps to protect your information in line with data protection law.
10. Data retention
We keep personal data only for as long as necessary for the purpose it was collected, including legal, accounting, safeguarding, and reporting requirements. Retention periods may vary depending on the type of record.
11. Security
We take reasonable and appropriate steps to protect personal data from loss, misuse, unauthorised access, alteration, or disclosure.
12. Your rights
You may have the right to:
- access your personal data
- ask us to correct inaccurate data
- ask us to erase your data in some circumstances
- ask us to restrict processing
- object to processing
- withdraw consent where consent is relied on
- request data portability in some cases
- complain to the Information Commissioner’s Office
13. Complaints
If you have concerns about how we use your data, please contact us first.
You also have the right to complain to the Information Commissioner’s Office.
The ICO is the UK regulator for data protection matters.
14. Contact us
If you have questions about this policy or your personal data, contact:
Email: info@solidaritysports.org
Address: Seven Stars, 253 North End Road, London W14 9NS
